Although some hearing aid problems will require you to ship them away for service, many problems can be fixed right at home. These simple issues range from a muffled sound in your aids to hearing nothing at all. Before deciding if you need to send away your hearing aids to a manufacturer or licensed repair technician, take a moment to work through these troubleshooting steps. When you figure out these issues, you will be able to try a few simple at-home repairs before seeking more advanced assistance. If you want to consult with our hearing health professionals about your issues, we are only a phone call away.
If you find that your hearing aids have no sound at all, there are a few steps you can take to diagnose the issue. Begin by visually assessing the hearing aid. Does it seem to have power? You might need to replace your batteries or give your aids a fresh charge if they have rechargeable batteries. If your aids use an app for central controls, go to your smartphone and take a look at the settings. It’s possible you bumped one of them and turned down the volume. If you can, try going back to a default setting to see if one of your customized profiles became disrupted. After taking a look at your aids, you might notice damage, requiring more advanced help.
If you are getting some sound from your hearing aids, you might notice that the sound is muffled, distorted, or otherwise changed. These issues tend to occur when something gets in the way of the tiny components of your aids. Take a look at the speakers that project into your ears. Do you see earwax or other build-up? That accumulation can be enough to distort the sound coming from your aids. Try to wipe away this surface debris with a clean, dry cloth. You can also use a specially designated tool such as a wire loop or tiny brush to clean away that surface debris. The battery contacts might be suffering from debris, as well. In some cases, those contacts can even become corroded. Try removing your battery and wiping those contacts with a clean cloth. Closing and opening the battery compartment a few times might be enough to clean those contacts.
You might find that you hear something coming from your aids, but the volume is very low. This issue can be due to earwax buildup or debris, as well. You also might have an issue with low battery power or a disturbed setting on your aids. If your aids use a smartphone app, try changing settings, as instructed above. Another possibility when you notice low volume is that your hearing ability might have changed. If you have lost more hearing ability, it can cause you to think that your hearing aids are producing a low volume. In this case, it’s time for an updated hearing test. Simply give our offices a call, and we can set up an appointment for you to get an updated test and to change the settings on your aids to accommodate the change.
If you notice that there is visible damage to your hearing aids, you are wise to leave these repairs to professionals. In some cases a very simple fix is possible, such as reconnecting the tube between the amplifier and microphone of behind-the-ear hearing aids. In most cases, these repairs will require special tools and expertise. You can begin by contacting our offices and letting us know what is wrong with your aids. We might be able to do some repairs in house. In the event that more advanced service is necessary, we can recommend a licensed repair technician or the manufacturer to complete the repairs. You might even find that it would be wiser to get an updated pair of hearing aids rather than invest in costly repairs. In this case, we can help you perform the cost-benefit analysis to determine if new hearing aids are a better value for you. We are here to help you find the right solution to your hearing needs, so don’t hesitate to call.